Service center

Service center at the "Umsteiger"
(Sophienblatt 29, at Kiel Central Station)

The service center at the “Umsteiger” at the Central Station of Kiel (Sophienblatt) is your information point regarding bus connections in Kiel and surrounding communities. All tickets with the Schleswig-Holstein fare (SH fare) as well as additional offers within the Verkehrsverbund Region Kiel (VRK) are also available here. At the service center, we are always pleased to receive your suggestions, wishes, or feedback. Simply stop by!

Our business hours are:
- Monday to Friday from 6:30 to 19:00
- Saturday from 8:15 to 16:00

For purchasing tickets round the clock, a ticket machine is available for you on the north side of the “Umsteiger”.